Can I book without my passport or identity card number?
Online, passport or identity card information is mandatory, depending on the destination.
For french citizens, passport is mandatory for travel to/from Canada, Mauritius island and Africa.
For french citizens, you have the choice of passport or identity card to/from Fort-de-France, Pointe-à-Pitre or Reunion island.
Please note that it is easier to check-in on self-service kiosks at the airport with a passport because the system recognises information in passports more easily than in identity cards.
Please note :
The ID document (passport or identity card) of your booking must be the same at time of check-in at the airport and for police filters.
In case of renewal of your identity or travel documents, the number of the expired document can be inserted when you purchase online but must be changed a few days before the departure of your flight (especially for Canada, where any error is tolerated from the authorities).
To modify your ID number, you can directly go to one of our agencies or contact our Customer Service open daily from 07:00am to 11:00pm at :
If you are abroad, please contact our Customer Service at (same opening hours than Paris time) :
