How to transport your medicines and medical devices?

Transporting your medicines

Are you undergoing treatment that requires you to travel with your medication on board? Be sure to check our Conditions of Carriage before boarding: 

TRANSPORTING MEDICINES

Transporting medical equipment 

Do you need to carry medical equipment on board or in the hold? Visit our dedicated page by clicking below: 

Transporting medical equipment

Transport of equipment for the disabled

If you are a disabled person or person with reduced mobility and require special assistance during your journey or at the airport, please visit our dedicated travel preparation page:

Transporting equipment for the disabled

Contact us

Our agents are available 7 days a week from France, the French West Indies and Africa. 

From France and the French West Indies

Please dial 3917 to contact our Customer Service

 

From the Indian Ocean and Africa

Please dial +33 1 70 39 22 10 to contact our Customer Service

To consult our customer service opening hours by geographical area, click here : 

Opening hours

contact us

Do you have other questions?

If you have other questions regarding your trip, we invite you to consult our FAQ, you will find all the answers.

However, if you still need assistance, please do not hesitate to contact us.