LUGGAGE
Unaccompanied luggage
To carry unaccompanied freight or baggage
Unaccompanied luggage arrangements
How to transport luggage by freight?
Unaccompanied baggage, also known as "cargo baggage" or "freight", refers to goods or animals travelling in the aircraft's hold. Unaccompanied baggage must be dropped off in the cargo area the day before or several hours before departure, except for home pick-ups. To find out more about unaccompanied baggage transport, click here :
Good to know
Freight service
Corsair is at your disposal to transport all types of goods throughout its network. The capacity of our aircraft holds and the professionalism of our teams make our company a privileged partner. The freight service allows you to send any type of goods, whatever their weight, anywhere in the world. Corsair guarantees the delivery of all your shipments under the best conditions of time, safety and price.
How do I get a rate?
For all your questions about delivery methods and prices, nothing could be easier : bring as much information as possible in advance (type of goods, weight and dimensions, delivery dates...) and contact our correspondents on the numbers above.
Special luggage
Transport of animals
You now have the opportunity to transport your live animals in the best possible conditions, thanks to the bespoke care of the freight service.
However, the transport of live animals is subject to numerous regulations that must be carefully observed. To find out more, visit our dedicated page :
In case of litigation
Our teams are at your disposal to assist you if you are not completely satisfied with Corsair's service.
For all complaints, it is important to remember the following rules :
- If you have any doubts about the condition of your shipments, a damage report must be drawn up with the Corsair representative at destination, before the goods leave the freight station,
- Appropriate reservations must be clearly indicated (number and weight of damaged or missing packages/precise description and estimate of the loss, etc.). No claims will be considered afterwards,
- A letter of reserve must be sent to the Corsair representative within 15 days of the date of issue of the LTA.
IMPORTANT NOTE
As of 01/11/2009, the freight tolerance has been increased to 3 bottles of 70 cl or 2 liters of rum. If you exceed this quantity, you will have to pay customs taxes when you arrive in mainland France.
All requests relating to a litigation must be made to the Corsair representative at the destination (arrival airport of shipments).
Litigation is handled in accordance with the Montreal Convention, which sets out the limits of airline liability.
Contact us
From France
If you have any question, you can reach our Customer service everyday from 07am to 11pm (French time)
From abroad
Do you have other questions?
If you have any other questions about your luggage, we invite you to consult our FAQ, you will find all the answers.
However, if you still need assistance, please do not hesitate to contact us.