How to book a bassinet?

Réponse

We provide bassinets for babies under 9 months of age on our flights.

The number of bassinet on board is limited, and there is no guarantee of obtaining one at the time of booking. Booking a bassinet is a paying service.

It is not possible to reserve a bassinet online, except at the time of web check-in (72 hours before departure). You will therefore need to make the reservation before departure with our Customer Service, which is open every day from 07:00 to 23:00. You can also contact your travel agent if you purchased your ticket through them.

Cost of the bassinet : Eur 50 per leg.

Contact our Customer Service. Our agents are available 7 days a week from France, the French West Indies and Africa. 

From France and the French West Indies
Please dial 3917 to contact our Customer Service

 

From the Indian Ocean and Africa

Please dial +33 1 70 39 22 10 to contact our Customer Service

To consult our customer service opening hours by geographical area, click here.