What is the deadline for booking an animal on board?

To be able to have your pet travel on board one of our planes, you must make a reservation with our teams at least 72 hours before departure.
The number of animals allowed to travel in the cabin or in the hold is limited. As soon as you have booked your flight ticket, contact us to reserve a seat for your pet.

Before their departure, you must absolutely inform yourself of the phytosanitary conditions of acceptance in the country of destination and transit.
At check-in, you must present an international health certificate for animal transit.
This certificate is issued by the veterinary services and states that your animal has been examined and found free from any clinical signs of disease.

For a booking for your animal please contact our Customer Service open daily from 07:00am to 11:00pm at :

If you are abroad, please dial (same opening hours than Paris time) :