Conditions of carriage applicable to disabled persons and persons with reduced mobility

These provisions are taken in compliance with EC Regulation No. 1107/2006 relating to the conditions of carriage of disabled persons and persons with reduced mobility during air travel. 

Formalities relating to passengers with disabilities or reduced mobility

Support provided by Corsair

You are a disabled person or person with reduced mobility and you need specific assistance during transport and at the airport: inform us at the time of your reservation and at the latest 48 hours before the published departure time of your flight. If you are an elderly person or you have a temporary disability (like a plaster), you can also reach our support team to request a special assistance at the airport. 

For the transport of mobility equipment such as a wheelchair, guide or assistance dogs, femoral prosthesis, etc., inform Corsair at the time of your reservation and at the latest 48 hours before the published departure time of your flight.

In addition, to travel with a guide or assistance dog, you must ensure that it complies with the health requirements of the country of departure and destination as well as the identification of the latter: plate, harness, etc.

For more information on the conditions of transport applicable to disabled people and people with reduced mobility, we invite you to consult our guide.

Transport restrictions and the need to travel with an attendant

Corsair may refuse carriage to disabled persons or persons with reduced mobility for reasons related to safety requirements or if the doors of the aircraft make access impossible.

Corsair requires the presence of an attendant to provide you with the assistance you need and to meet applicable safety requirements.

Traveling with an accompanying person is mandatory in the following cases:

• The passenger is unable to understand or apply the security measures.
• The passenger cannot physically participate in his own evacuation.

 
The assistance provided by Corsair on board does not include:

• Assistance with meals and drinks.
• Help in the toilets.
• Medical assistance, including taking medication…
• The transfer from the seat to the on-board wheelchair.

Need help that isn't included in Corsair Support? For your comfort, we recommend that you travel with a guide capable of providing you with this type of assistance.

Download the guide for special assistance: 

You can also find more information about assistance on this page. If you have any further questions or require specific assistance, please do not hesitate to contact our customer service department :