1. Corsair
  2. Customer service
  3. Assistance
  4. Passengers assistance
  5. Can I benefit from assistance at the TGV station?

Can I benefit from assistance at the TGV station?

Réponse

If you have to take the TGV from province with the Train + Air service, we offer assistance for getting on board trains and planes. 
To do so, it is important to make your request immediately after your reservation with our services (and not with SNCF).

You will need to tell us:
1 - The passenger's first and last names, date of birth, email and telephone contact (and the companion, if there is one);
2 - The TGV number concerned with the Corsair flight concerned.
3 - The type of assistance which is required.
4 - Whether you wish to benefit from the dedicated space on the TGV or not.
5 - If you are traveling with a wheelchair.

Our Customer Service is open every day from 7:00 a.m. to 11:00 p.m. (Paris time). Dial :

Please dial 3917 to contact our Customer Service

If you are abroad, please dial: 

Please dial +33 1 70 39 22 10 to contact our Customer Service
Service free of charge from a landline