I would like to file a complaint or write to your customer service department

Service quality is a permanent commitment of our company.

If you have returned from a trip on our lines and would like to contact us, please file or complete your complaint using our online form.

You can also contact Corsair Customer Service, which is available 7 days a week from 7am to midnight (French time) at 3917 (0.35 euros/minute).

If you want to know the status of your complaint, please log in to your "My Account" space and click on "Track your requests" in the "Complaints" section.

Corsair informs you that after contacting Corsair Customer Service (customer, dispute, complaint, quality, after-sales, etc.), and if you have not received a satisfactory response within 60 days, you can contact the Tourism and Travel Ombudsman, whose contact information and procedures are available on the website: www.mtv.travel.